Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Uttoxeter | GPhC Registration No. 9012511 | Last Updated: July 2026

We are committed to protecting your personal data and handling it responsibly. This policy explains how Pharmacy Weight Loss Uttoxeter collects, uses, and protects your information in accordance with UK GDPR and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Uttoxeter is a GPhC registered online pharmacy weight loss clinic serving patients in Uttoxeter and across the UK. As a data controller, we are responsible for the personal information we hold about you. Our GPhC registration number is 9012511.

2. Data We Collect

When you use our services, we may collect the following types of personal and health information:

• Identity data: Full name, date of birth, and gender
• Contact data: Email address, telephone number, and postal address
• Health data: Medical history, current medications, weight, BMI, and other clinical information relevant to your treatment
• Payment data: Billing details processed securely through our payment provider
• Technical data: IP address, browser type, and usage data collected when you visit our website

Health data is classified as special category data under UK GDPR and is handled with the highest level of care and security.

3. How We Use Your Data

We use your personal information for the following purposes:

• To assess your suitability for weight loss treatments and provide safe, personalised pharmacy care
• To process and dispense your prescription, with delivery completed within 1 working day once approved by our pharmacist
• To communicate with you about your orders, treatment, or any clinical concerns
• To maintain accurate medical and dispensing records as required by pharmacy regulations
• To process payments securely
• To improve our services and website experience

Our legal bases for processing your data include the performance of a contract, compliance with legal obligations, and where necessary, your explicit consent for processing special category health data.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how visitors use our site.

We use the following types of cookies:

• Essential cookies: Required for the website to function correctly
• Analytical cookies: Help us understand website traffic and user behaviour
• Functional cookies: Remember your preferences to improve your experience

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

5. Third-Party Sharing

We do not sell your personal data to third parties. We may share your information only in the following limited circumstances:

• Healthcare providers: Where clinically necessary, we may share relevant health information with your GP or other treating clinicians
• Delivery partners: We share your name and address with our courier service solely for the purpose of delivering your medication
• Payment processors: Your billing information is securely processed by our third-party payment provider
• Regulatory bodies: We may be required to share information with the GPhC, NHS, or other regulatory authorities where legally required

All third parties we work with are contractually obligated to keep your data secure and use it only for specified purposes.

6. Data Retention

We retain your personal and medical records for a minimum of eight years from your last contact with us, in line with NHS and pharmacy regulatory guidance. After this period, data is securely destroyed.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data is stored on secure, encrypted systems within the UK.

8. Your Rights

Under UK GDPR, you have rights regarding your personal data, including the right to access, correct, or request deletion of your information where applicable. You also have the right to object to certain processing and to request that we restrict how we use your data. To exercise any of these rights, please contact us using the details below and we will respond promptly.

9. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us:

Pharmacy Weight Loss Uttoxeter
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours.